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Windows will reboot and begin the deep scan of your PC. A malware infection that disables these devices will cripple your ability to use your PC. Malware can sometimes play a part in preventing you from using your keyboard or mouse in Windows 10. In either case, if your keyboard or mouse do work (or the alternatives work instead), then you can assume the problem is with your PC.
Switch to a wired alternative to double-check the problem isn’t with the hardware itself.įinally, try your keyboard or mouse on a different PC, or try an alternative keyboard or mouse. If you have a wireless keyboard or mouse, check that the batteries have enough charge to work correctly. If you’re on a laptop, make sure you haven’t accidentally disabled your keyboard or mouse using the function keys at the top. If your keyboard or mouse is plugged in correctly, try switching them to another USB port. Start by carefully checking all of your device connections. It goes without saying that you should check your hardware thoroughly before doing anything else. If your keyboard or mouse has stopped working on your Windows 10 PC, here are a few steps you can follow to resolve the issue. Keyboard and mouse failures aren’t uncommon, especially with regular usage.
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